Terms of service
Terms of Service
Last updated: April 14, 2026
Overview
This website is operated by Kai Wai Collection. Throughout the site, the terms “we”, “us”, and “our” refer to Kai Wai Collection. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”).
These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms, you represent that:
- You are at least the age of majority in your state or country
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction
A breach of these Terms may result in immediate termination of your access to our services.
General Conditions
We reserve the right to:
- Refuse service to anyone for any reason at any time
- Limit or cancel quantities purchased per person, household, or order
- Modify or discontinue products or services without notice
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.
Products & Services
- All products are subject to availability
- We reserve the right to limit quantities
- We make every effort to display products accurately, but cannot guarantee colors or details will appear exactly the same on all devices
Pricing & Billing
- Prices are subject to change without notice
- We reserve the right to refuse or cancel any order
- You agree to provide current, complete, and accurate purchase information
If we cancel or modify an order, we may attempt to notify you using the contact information provided.
Shipping & Delivery
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by carriers or external factors
- Risk of loss transfers to you upon delivery
Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy.
Key highlights include:
- Market purchases are final (no returns or refunds)
- Online purchases are only eligible for refund or replacement if the item arrives damaged
- Damage must be reported within 7 days with photo proof
- Custom orders are non-refundable
Please review the full policy for complete details.
Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be solely relied upon.
Third-Party Services
Certain services may be provided by third parties, including Shopify and payment processors.
We are not responsible for third-party content, policies, or practices.
Prohibited Uses
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate any laws or regulations
- To infringe upon intellectual property rights
- To transmit malicious code (viruses, malware, etc.)
- To collect or track personal information of others
We reserve the right to terminate your use for violating any prohibited uses.
Limitation of Liability
To the fullest extent permitted by law:
Kai Wai Collection shall not be liable for any:
- Direct, indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Damages arising from the use or inability to use our products or services
All products are provided “as is” without warranties of any kind.
Indemnification
You agree to indemnify and hold harmless Kai Wai Collection from any claims, damages, or expenses arising from your breach of these Terms or violation of any law.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.
Your continued use of the site constitutes acceptance of those changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which the business operates.
Contact Information
For questions about these Terms of Service, contact us at:
Email: kaiwaicollection@gmail.com